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Carfax uses a third-party security service to protect our network from malicious activity. Our security provider is flagging the IP address from which you are trying to reach Carfax. You can submit a request to our security provider to understand why they are flagging your IP address and to request to have it removed. Go to:, and submit your IP address: . You will receive a report indicating the reason(s) BrightCloud flagged your IP address. To request BrightCloud remove your IP address from their list, fill out the “Request a Change:” form on the left side of the page.